Still DYI-ing it? How you can benefit from 24/7 support for travel agents

Last updated April 20, 2023

What happens when expectation doesn’t match reality? Sometimes it’s tough booking accommodation or a tour, and the result isn’t what you or your clients wanted to get.

In a world where time is money, we’re all looking for more convenience and fewer disappointments. Travel agents are at the forefront of an ever-changing industry and that means that there are several moving parts to consider. Keeping clients happy and your day-to-day duties as stress-free as possible is a delicate balancing act. Global Accommodation is here to make sure you have a seamless experience and can deliver to your customers.

Doing it all yourself? No thanks!

Workin’ 9 to 5, what a way to make a living, Dolly Parton was right about it. As a travel agent, you’re dealing with clients and groups that require a bit of McGuyver magic and manoeuvring. Talking to vendors all day and working out logistics with each one can be a major pain point. Building a list of premium international suppliers takes time, and requires trust that they can deliver on the job. Thinking about contacting suppliers in different timezones? It’s easy to have crossed wires, and there’s nothing worse than having to manage a client’s expectations or being let down by an empty promise.

Global Accommodation offers 24/7 support, so when the need arises, a Stay Specialist will be more than willing to help sort out any issue. This is invaluable when you’re pressed for time, juggling multiple bookings and need to know that an issue can be managed and you can provide consistent updates to your clients.

Think of Global Accommodation as your best black book, with access to a variety of trusted suppliers around the world. Most importantly, these intercontinental networks have been built through over a decade of experience dealing with premium service providers. Okay, so what does that actually mean? Choosing Global Accommodation means access to over 930 000 properties in over 190 countries around the world.

To put that into visual perspective, that’s the biggest stadium size capacity, at least 8 times over. We also pride ourselves on having an African-centric focus, being connected to some of the best safari and holiday experiences. Bucket lists? Let’s tick them off together.

Looking for a hotel or resort for a corporate group or a bespoke intimate boutique hotel for a discerning customer? We’ve got all options and in this travel climate, that’s what we all want.

In 2022, your branding is the first introduction to your work and when you’re communicating with individual clients, suppliers and corporations  –  having consistent branding is the one way to convey professionalism. Global Accommodation aims to be an all-in-one stop for travel agents and can ensure all your communications have your unique branding but remains polished.

All-in-one access and a way to find the best services for your clients? See, you don’t have to do it all by yourself. Work smart and get the results you need in a timeframe that cuts down costs.

Change is the only constant 

As we all know, customers love to change their minds. From shifting travel dates to additional locations – there’s not always enough lead time. Picture this: your client wants 5 accommodation options with a rooftop infinity pool and facilities for a small corporate function. And the executive assistant sent this request two days ago? Last-minute changes aren’t easy, but we’re here to help.

When dealing with travel emergencies, it’s important to have that peace of mind that someone can provide tangible resources in times of crisis. It’s easy to say, “stay calm” but when an issue arises, the best crisis management is one that happens swiftly. Global Accommodation takes the hassle out of handling clients and makes sure that expectations meet reality.

If this sounds like the solution to elevating your travel expertise through our wholesale travel solutions, learn more about how Global Accommodation and our expert Stay Specialists can help you and your clients.

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